Delivery & Dispatch

We provide free shipping to the following European countries.:

* incl. Balearic & Canary Islands

We also deliver to the following countries. However, shipping costs to these countries exceed €20, so we pass a some of this cost on to the customer. We therefore charge €9.95 for delivery and orders for total goods above €100 qualify for free delivery.

We process orders on working days between Mondays and Fridays. Generally, we hand over orders to dhl Germany on the same or the next working day. If the order is received before 11:30 am a same-day dispatch is likely. You will then receive an email, which includes a tracking code. This code enables you to track the progress of your order via the dhl website.

Please note that we cannot commit to an exact delivery time and date.

United Kingdom: Shipping is free of charge and there are NO additional costs, no VAT. Although the shipment goes through customs, this is a very quick process with no effect on your purchase. For more information on Brexit please click here.

Other non-EU countries, for example Switzerland: The price is displayed as net = gross price. Please note that your local country’s sales tax (Value Added Tax) and other local taxes and import duties may be applied when you take receipt of the order. Unfortunately we neither influence nor forecast these costs. Your country’s import process can potentially delay order delivery for up to several days.